You saw various stages through which your process will pass, or in technical terms, various queues in which your transaction could sit in.

https://faoblog.com/processes-ap-processing-stages/

Now, you should also be aware of various entities connected to the work of Finance & Accounts Outsourcing / back office. We can broadly classify these in three segments – those at the client end, those at the supplier end and those at your end. An understanding of this will help you to identify key stake holders and roles / their definitions and responsibilities, which will be a key point for setting up your processes.

Client entities

  • Business Head
  • IT Head
  • Project Coordinator
  • Vendor Approver
  • Authorized Financial Approver
  • Exception Approver
  • Scan Room operator
  • Mail Dispatcher
  • Check Preparer
  • Check Dispatcher
  • Database Administrator
  • Purchase Authorizer
  • Material Receiver
  • Location In charge
  • Location Contact
  • Data Upload / Download Coordinator
  • Employee
  • Contractor
  • Service Provider
  • Shipping agency

Supplier entities

  • Business Head
  • IT Head / Coordinator
  • Invoice Raiser
  • Exception Approver
  • Invoice modifier
  • Material Dispatcher
  • Location In charge
  • Location Contact
  • Data Upload / Download Coordinator
  • Shipping Agency

Processor entities

  • Mail Room Receivers
  • Mail Room Batchers & sorters
  • Electronic Data Loaders
  • Scanning Operators
  • LotMakers
  • Data Entry Operators
  • Auditors
  • Quality Checkers
  • SQC Auditors
  • Exception Approvers
  • Supervisors
  • Team Leaders
  • Project Leaders
  • Project Managers
  • Check Processors
  • Check Auditors
  • ERP / Client System Uploaders
  • Business Managers
  • Data Mappers
  • Data Archives
  • Trainers
  • Customer Support Operators
  • Customer Calling Support Operators
  • Customer Support Managers
  • Client Coordinators
  • KA / DTL Coordinators
  • System Administrator
  • Database Administrator

Long list, isn’t it? Well it will help you identify the specifics applicable to your client.

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