Your reporting will also come out of your activities. These will include minutes of the meeting for various activities, whether internal or external.
Communication with client
- Daily Calls – For first month post Go-Live to discuss important issues (TLs & Manager)
- Alternate Day Calls – For second month post Go Live (TLs & Manager)
- Weekly Calls – From third month onwards for discussing any issues during the week. (TLs & Manager)
- Monthly Calls –SLAdiscussion/agreement and major issues (TLs, Manager, SDL & HOP)
Team Meetings
- Daily Meetings – work load balancing & updates (TL and Team Members)
- Weekly Meetings – discuss productivity and errors during the week (TL and Team Members)
- Weekly Meetings – Discuss ideas, process & other issues (TLs and Manager)
- Monthly Meetings – Discuss process and other issues (Team Members, TLs and Manager)
- Monthly Skip Meetings – Team Members and Manager
- Monthly Skip Meetings – Team Members & SDL/HOP
- Monthly Skip Meetings – TLs & SDL/HOP
- Monthly one on ones – Team Member and TL
- Monthly one on ones – TL & Manager
- Monthly one on ones – Manager & SDL/HOP
- Quarterly one on ones – Team Members & Manager
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