7 Deadly Sins of Process Excellence – a Free e-book
Whether it’s designing systems and processes that don’t meet customer needs or it’s misaligned metrics, the potential pitfalls that can befall your process excellence program are many.
This ebook takes a light hearted look at the 7 Deadly Sins of Process Excellence. Is your organization’s process excellence program guilty of any of them?
- Sin #1: Designing systems and processes that don’t meet customer needs
- Sin #2: Not involving your workers in process improvement
- Sin #3: Misguided & misaligned metrics
- Sin #4: Lack of process visibility and ownership
- Sin #5: Ignoring technology
- Sin #6: Failure to continually improve
- Sin #7: Making it too complicated
You can download this ebook from the following link:
Download free ebook http://ow.ly/vLz12
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